Inbound Phone Script Survey

Speak w/enthusiasm, loudly, slowly, pause 1-second at• and PUNCH (emphasize) the word(s) underlined

(Let them talk here. The secret is to engage the prospect, let them tell you their failures, goals, (and how motivated they really are.) (Take Notes) Take down key points that they tell you.

So, from everything you’ve told me, we can definitely help you reach the goal of _____ and help you crush your weight loss goals.

The way our program works is we can schedule you an in-office appointment or Telehealth Medical Visit and if you are far we can ship the semaglutide directly to your door.

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We will also have in office visits or check-in calls with you to make sure you're crushing your goals, so you are never on your own with our clinic. THIS IS A FULL PROGRAM!!!

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So overall it's quite a simple process.

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I do have a few more medical questions to make sure you are a good candidate for this:

OK Perfect

PUSH FOR SOONEST APPOINTMENT (Check the calendars ahead of time and have a few times prepared)

(Book appointment, or if any questions, answer them with quick, short answers. Say the following immediately after you answer their questions.)

ALWAYS PUSH FOR FAST APPOINTMENTS - SAME DAY OR NEXT DAY!!

(If they are still not booking the appointment)

(Give directions to clinic)

FAQ:

Q: How long is the consultation

A: About 20 -30 min

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Q: Is the medication safe?

A: Yes we only order from US FDA Approved pharmacies

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Q: How much weight can I lose?

A: 4-6 LBS per month

Q: Where are you located?

A: Manasquan, NJ we will send you directions by text

How was your call?

•Scheduled = Scheduled Appointment
•More Info= Requested more information
•No Money= Claims can't afford
•ThinkABT (Call back in 2 weeks)
•Needscall (Was busy call back later today)
•Not Cand (Answered "yes" to disqualify questions or BMI < 25)